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Unable to Access RobusTest Server

If the RobusTest server is inaccessible, contact your IT team to investigate. The following checklist covers the most common causes.

1. Network / LAN Connection Down

  • Check whether the RobusTest server is reachable on the network.
  • Verify the LAN cable is securely plugged into the server.
  • Check if the LAN cable is faulty by trying a replacement.

2. Server Machine Down

  • Check if the server has shut down due to a power failure in the server room.
  • Check if the backup power supply has failed.
  • Check the power strip the server is connected to.
  • Check for a hardware fault that may have caused the machine to shut down.

3. Remote Login Disabled (macOS)

If the server is a Mac and remote login is disabled, re-enable it as follows:

  1. Log in to the server machine locally.
  2. Click the Apple menu (top-left corner) → System Preferences.
  3. Click Sharing.
  4. Enable Remote Login and set Allow Access for to All Users.
  5. Enable Remote Management and set Allow Access for to All Users.